I want to share an interesting observation, in my opinion. Since childhood, every person has always had someone next to them who provides constant feedback. First it’s parents, then caregivers, later teachers, and finally supervisors. Each of them, whether teaching us something or ensuring we do something properly, is always giving us feedback. This is right, this is wrong, this is allowed, that is not allowed, this is better, that is worse, here you succeeded, there you didn’t.
Receiving such feedback, in most cases we adjust our behavior. This kind of feedback allows us to gain experience, become better, avoid repeating mistakes, and be more confident—in other words, constant feedback helps us adapt better to the surrounding reality. Think back to your childhood. How many times did your parents tell you what to do, how to do it, and explain why something didn’t work out. They taught us how to dress, how to draw, how to avoid critical situations. They told us how we should have acted so that a negative event wouldn’t have happened.
Remember yourself in school or university. Constant feedback from teachers during the learning process. Think of yourself at work. In a new team, you are briefed, your actions are guided, you’re given tips on how to do things better. In fact, there’s always someone to consult, someone to discuss a problem or situation with.
Now imagine that you have become a top manager or business owner and are faced with a situation where you need to discuss something with someone, to seek advice. Subordinates, no matter how good they are, are not always able to provide adequate feedback, plus there is the factor of resistance to change. And there are situations where the decision may directly affect the well-being of those very subordinates. Spiritual advisors, as there once were, are a thing of the past. Parents, despite all their willingness, can’t always help either—their expertise is outdated, and everything is developing very quickly.
Other top managers or business owners are not always an option either. In their eyes, you have to appear as a confident professional, and competition remains, both within the organization and outside it. That leaves only consultants. But hold on a second—will a consultant really grasp the problem you have been thinking about for days and instantly produce the necessary solution? That seems doubtful. After all, you’re not a novice in your field—you devote a significant part of your life to it. Of course, you might be lucky and the consultant will propose a truly workable solution. But think back to how many trainings and consulting projects you’ve experienced in your professional life that led nowhere. I’m sure everyone has that list—and the bitter aftertaste of wasted money and time.
Reaching the position of CEO or becoming a business owner, you inevitably subject yourself to a form of professional solitude. Everyone expects you to make the right decisions and act confidently in any situation. But business development is a continuous stream of change, and successful implementation of these changes leads you to success. Self-education and self-development are great, but when was the last time you had enough time to complete a full training course or an internship at a market-leading company?
From talking to many business owners, I know that current tasks, operational issues, and routine often consume all your time. Business demands quick decisions, that is, a reactive response to problems. It seems as though if a solution isn’t made immediately, disaster will strike. Sound familiar? And how many of those decisions have led to even bigger problems and failed to fix the situation? Unfortunately, this is a typical scenario.
It’s no secret that the vast majority of correct decisions are made proactively. That is, not in “yesterday” mode, but after reflection, discussion, and analysis of options. Reflection involves building cause-and-effect relationships, the analysis of which is necessary to identify the true, root causes of problems and to make balanced and correct decisions.
My colleagues and I have developed a special individual session called 3D REBOOT or 3D Reset. During this session, three highly professional and experienced specialists talk with you to help establish the cause-and-effect relationships of your problem, identify its root causes, and find the optimal solution. As practice shows, the root causes are often far from obvious and rarely lie on the surface. By identifying them during the session, you can save a lot of effort and avoid mistakes. You will receive objective feedback and see that we can truly help.
Filyanin S.N.
10.2019
